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Booking Policy

Weekend, Public Holiday and Celebration Supplement

An additional fee will be charged from Friday to Sunday, bank holidays, school half term holidays and celebrations including (but not limited to) Mothers Day, Valentine’s Day and Christmas week.

Vouchers Subject to Availability

Where stated in third party spa package offerings, vouchers may be subject to availability as per stated terms and conditions.  Where applicable, 9:30 and 4pm are offered as booking times for basic packages.  Other times are available with any add-on listed here: https://portlandhallspa.com/redeem-a-voucher/

If you upgrade then robes and slippers are included, the admin fee is waived, the weekend/holiday supplement reduces to £7.25pp and the time restrictions are removed. If applicable to your voucher, please note the three course meal upgrade replaces any food option included in your voucher.

If you have any queries, please contact us on ‪01704 537733‬ or email [email protected]